Thank you for your purchase.
How Do I Know My Order Has Been Shipped?
- We will email you a shipping confirmation with tracking number after we have dispatched your order.
What Are The Payment Method Accepted?
- We accept Online Banking Payments, Visa, MasterCard, FPX and PayPal.
What Is Your Business Working Hours?
- Our office working hours are, Monday – Friday : 8:30am – 6:00pm
What Are Your Shipping Fees?
- Our shipping fees within Malaysia and International Shipping (out of Malaysia) are based on Easy Parcel rates.
- For International (out of Malaysia) Shipping and Duty fees, will be fully beared by the customer.
What is the Expected Delivery time For International Shipping?
- Expedited International shipping will take 15-20 working days.
- Please take note that the estimated shipping fee will be collected during order placed, if the shipping fee is underpaid, customer will need to top up the balance.
- We do not accept order cancellations upon dispatch of your order.
How About Customs And Import Duties?
- Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
- Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.